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Privacy Policy

At Dark Shadow Studio ("DSS") Pty Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our applications. It also outlines our information privacy practices, your privacy rights, and how we safeguard your information. By accessing or using our applications, you consent to the practices described in this Privacy Policy.

The purpose of this Privacy Policy is to ensure transparency and provide you with information about our privacy practices and your privacy rights. We understand that maintaining the trust and confidence of our users is crucial for the success of our applications.

It's important to note that our applications may provide access to third-party services, including social networks like Twitter, Facebook, and Google+. Please be aware that these third parties have their own information practices, which are separate from ours. We strongly recommend reading their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or content found on third-party websites.

 

Third-Party Services.
Our applications may provide access to third-party services, such as social networks like Twitter, Facebook, Instagram, Discord, TikTok, and Google. Please be aware that these third parties have their own privacy policies and terms of use. We recommend reviewing their policies to understand how they collect, use, and share information. We want to emphasize that we are not responsible for the privacy practices or the content found on the websites of third parties. When you access third-party services through our applications, including social networks and other websites, you are subject to their own privacy policies and terms of use. We encourage you to carefully review the privacy policies and terms of these third parties to understand how they handle your information. While we strive to partner with reputable and trustworthy third-party services, we cannot control or guarantee their privacy practices or the content they provide. If you have any concerns or questions about the privacy practices of third-party services accessed through our applications, we encourage you to reach out to those third parties directly for more information.

Responsible Body & Data Protection Officer.

Dark Shadow Studio Pty Ltd, based in Victoria, Australia, is the controller of your personal and non-personal information. We may utilize third-party service providers, such as but not limited to Google, Microsoft, Facebook, Twitter, Instagram, Discord, TikTok, to store and process data on our behalf for our applications. Please note that these third-party providers have their own privacy policies, and we are not responsible for their practices or content. We have implemented measures to protect your information and comply with privacy laws. If you have any concerns, feel free to contact us.

Contact: casey@darkshadowstudios.com

Information We May Collect.
When collecting personal information within our applications or at their point of entry, we will present a clear and easily understood consent process to verify your agreement for us to collect such information. By choosing to use our products after being informed about the collection of personal and non-personal information, you provide your consent for us to collect the following types of information.


We may collect the following types of information:

  • Personal Information is information that identifies you as an individual, while non-personal information is not personally identifiable. When you use our application, we may collect and store information such as your name, email address, and game-service name or nickname. We collect both types of information as outlined in our Privacy Policy.

  • Device Information: We may collect information including but not limited to hardware specifications such as resolution, chipset, RAM, platform identification numbers, operating system, and IP address. We may also collect the name you have designated for your device, device type, and the country from which you connect. Please note that we do not track your precise location.   
     

  • Technical and Usage Information: We may collect information including your default language, platform, and interactions with the application such as usage statistics. This information helps us understand how you use our application and improve your user experience. 
     

  • Usage Information: During your use of our applications, we track the performance of the application and measure it against user interactions. As part of this, we gather usage information including the number of sessions, session length, number of crashes, error reports, game modes started and finished, as well as the content within the application seen and utilized during play. This information allows us to analyze and improve the performance and user experience of our applications. 
     

Please note that our applications are not intended for children under the age of 13, and we do not knowingly collect personal information from children. We encourage parents and guardians to monitor their children's use of our applications. If we learn that we have inadvertently collected personal information from children under the age of 13, or what is considered a child by age in any other country we will make efforts to promptly delete the information.

How We Collect Information About You.
We may collect information about you, your device, and your usage through various means, including:

 

  • Voluntary Communication and Sharing: When using our applications, you may have the opportunity to voluntarily communicate or share information with other users. This can include activities such as posting messages on a message board, leaving public comments on user profiles or games, sending private messages, sending invitations, and posting photos. Please be aware that we may monitor, record, and store these communications to ensure your safety, the safety of other users, to comply with regulatory or law enforcement requirements, or to protect and defend Dark Shadow Studios' rights and property. By using our applications, you consent to the recording, storage, and disclosure of such communications you send or receive for these purposes.
     

  • Directly from You: When you provide information during account registration, customer support interactions, player matchmaking, newsletter subscriptions, product orders, service requests, or participation in activities within our applications.
     

  • Log Files, Cookies, and Similar Technologies: We collect information through log files and analytical tools. Certain third-party analytics tools may collect information independently from our applications. By using our applications, you consent to the collection and use of this information.
     

  • Collection of Information through Technological Means: When you use our applications, Dark Shadow Studio may collect information about your use and interaction with those applications. This information is primarily collected and stored through the use of technological means such as log files and analytical tools.
     

  • Use of Analytic Tools: Certain analytic tools used by Dark Shadow Studios may require the transmission and/or storage of information about you and your activities on services and devices not controlled by us. For instance, the use of Google Analytics, a web analytics service provided by Google Inc. ("Google"), may involve the transmission of certain information to Google servers based in the US. Google will use this information to evaluate your usage of our websites and/or applications, generate reports on website activities, and provide other related services to Dark Shadow Studio. Your IP address collected by Google Analytics will not be linked with other data held by Google. Similarly, third-party analytic tools used by Dark Shadow Studio may collect information on our websites or through our applications for their own purposes. In such cases, the collected information about you may be combined with data obtained independently from other websites and/or online or mobile products and services. This information is not governed by this Privacy Policy and is beyond the control of Dark Shadow Studio Pty Ltd. 
     

  • Security Measures: We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
     

  • Changes to this Privacy Policy: Dark Shadow Studios may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised Privacy Policy on our website or through other appropriate means. It is recommended that you review this Privacy Policy periodically for any updates.
     

  • Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

How We Use What We Collect.
We may use the information we collect to:

  • Create and manage your account for our games and communication with other Dark Shadow Studio users.

  • Provide you with a personalized experience and support.

  • Respond to your questions, comments, and service requests.

  • Enforce our terms, prevent fraud, and comply with legal obligations.

  • Deliver relevant and targeted advertising from Dark Shadow Studio or third parties.

  • Send you emails or notifications (SMS, push, remote, or local) regarding updates, promotions, and information about our applications and other products and services.

  • Track and manage rewards and purchases within our applications.

Sharing Information.
We do not share your personal information with third parties for their own use, except in the following circumstances:

 

We may share your non-personal information, with third parties for specific purposes. These purposes include explaining our user demographics, enhancing the quality and delivery of our services, and improving our marketing materials available through the applications. By using our applications, you are giving your consent to these practices as described in this Privacy Policy. We assure you that the sharing of your non-personal information is done in a responsible and secure manner.

 

Third-Party Service Providers: To ensure the provision and improvement of the applications we offer you, we may engage third-party service providers. These providers include payment gateway companies, platform service companies, and analytics companies. In order to facilitate their services to us, we may share your personal information with these third-party service providers. Rest assured that we carefully select our partners and take appropriate measures to protect the privacy and security of your personal information when sharing it with them.

 

Social Networking Users: When using our applications, please note that your profile, which includes your username and profile picture, may be visible to other users of third-party social networking platforms. Furthermore, your social networking friends may have access to information about your interactions and activities within our applications, such as your game results, scores, and profile information. It is important to be aware that such information may be posted on your Facebook wall, shared on Twitter or other social media platforms. We encourage you to review the privacy settings of your social networking accounts and adjust them according to your preferences to control the visibility of your information.

 

Other Dark Shadow Studio Users: Please be aware that certain personal information, including details included in your profile and nicknames, may be visible to other Dark Shadow Studio users within our applications or related websites. This means that other users within the Dark Shadow Studio community may have access to information about your activities and interactions, such as your game results, scores, and profile information. We encourage you to use caution and exercise discretion when sharing personal information within the Dark Shadow Studio community. It is advisable to review and adjust your privacy settings within the applications to control the visibility of your information to other users.
 

Legal Purposes: In certain circumstances, Dark Shadow Studio may be required to disclose your personal information to third parties when we have a good faith belief that such disclosure is necessary to comply with legal obligations or to cooperate with regulators or law enforcement authorities. This may include situations where we need to protect the rights or property of a third party or Dark Shadow Studio itself, including enforcing our Terms of Service. We will make reasonable efforts to ensure that any disclosure of your personal information is done in accordance with applicable laws and regulations to safeguard your privacy and protect your rights.

In the event that Dark Shadow Studio is involved in a major business transition, such as a merger, acquisition by another company, or sale of its assets, your personal information may be transferred to the successor organization as part of the transition. If such a business transition occurs and material changes to Dark Shadow Studio's privacy practices are implemented, we will update the Privacy Policy accordingly. Your personal information that was previously submitted will continue to be handled in accordance with the last version of the Privacy Policy you agreed to, unless you choose to continue using the applications. By continuing to use the applications after the business transition, you are deemed to consent to the updated privacy practices. We encourage you to review the updated Privacy Policy to stay informed about how your personal information is being used and protected.

Events; During certain game-related events, it may be necessary for us to share information, including your profile and nicknames, with third parties. This sharing of information is primarily done to facilitate the organization, management, and smooth execution of these events. The third parties involved may include event sponsors, partners, or other entities directly involved in the event coordination. Rest assured that we will only share the necessary information required to ensure the proper functioning of the game events. 

Security of Your Information: 

Protecting the data we have collected from you to provide services, support, and functionality within and around our application is of utmost importance to us. While we do not follow any specific independent code of best practices, we maintain reasonable physical, electronic, and procedural safeguards to ensure the security of your information. To safeguard our systems, we employ measures such as firewalls and Secure Socket Layer (SSL) encryption. It is important to note that in most cases, we rely on the robust security measures implemented by our trusted third-party service providers to protect your personal data. We do not store your personal data on our own physical servers or systems.
 

While we take reasonable precautions against potential security threats, it is essential to recognize that no security system is completely foolproof. Therefore, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We strongly recommend that you also take steps to enhance the security of your information, such as avoiding sharing your login credentials and logging out of your account after each use of our applications.
 

Please be aware that your information may be stored in different States and/or other territories. By using our services, you consent to the storage and transfer of your information between different territories.

In cases where you authorize us to share your personal information with third parties, we will take reasonable measures to ensure that they comply with the terms outlined in this Privacy Policy. We are committed to continuously reviewing and enhancing our security practices to protect your information to the best of our abilities.

Storage Duration.

We understand the importance of retaining data only for as long as necessary to fulfill the purposes for which it was collected in order to provide services, support, and functionality within and around our application. We will store your personal and non-personal information for the duration required to provide the services of our applications to you. However, please note that we may delete such data at any time without prior notification. If you have any questions or concerns about the storage duration of your data, please don't hesitate to contact us for further clarification.

Your Choices & Rights.

We value your privacy and provide you with choices and rights regarding the data we have collected from you. We strive to empower you to control the use and sharing of your information, including your personal information.

 

Notifications (SMS, Push, Remote, and Local): You have the option to opt out of receiving notifications. Upon receiving your opt-out request, we may send you a confirmation message to acknowledge your request.

Cookies: You can manage cookies by manually deleting HTML cookies and adjusting your browser settings to refuse HTML cookies. Please be aware that such actions may impact your experience with our applications.
 

If you have any requests, questions, or concerns regarding our Privacy Policy or our information practices, you can reach out to us through the following channels:

 

Email: casey@darkshadowstudios.com, "Heading - Privacy Policy".
 

Social media: Direct messages through our Facebook or Twitter accounts.

To ensure the privacy and security of your information, we may need to verify your identity before granting access or making changes. This process may involve collecting additional information from you to confirm your identity. While we strive to update your information across all stored instances, please note that this may not always be feasible. We will respond to a verifiable consumer request within 30 days of receiving it.
 

We are committed to addressing your privacy concerns and providing you with the necessary support and assistance.

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